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Verizon Wireless SIM Card Locked? Solutions and troubleshooting

September 7, 2023

Check the My Verizon website to find the 4G SIM PIN/PUK [Device-Specific Instructions].

If you are unable to make or receive calls or connect to the Internet, this could be of assistance. Note Only the account owner or a manager with full internet access can make changes to an account.

these actions. Check out Account Roles for further details. Navigate: View All under My Verizon under My Device In the About My Device section, on the right, click My PIN and Unblocking Key (PUK). Linote Once the link is clicked, the default PIN and PUK key are shown.

Solution 1: Unlock the Verizon Wireless Mobile Device

The easiest option to fix the problem if your phone is locked to Verizon Wireless is to unlock the device. You may use IMEIDoctor or another IMEI unlocking service. This is the advice:

  1. Visit the unlock page for IMEIDoctor.
  2. Choose your device and country.
  3. Click Continue after entering your IMEI number.
  4. Make the final payment next.
  5. You will then only need to wait for this procedure to be finished. It might take up to 24 hours, depending on your payment type and carrier.

Solution 2: Contact Verizon

You only need to get in touch with Verizon Wireless if you don’t trust the third-party website. These are the options for contacting them:

  • Visit nearby Verizon stores.
  • Call 1-800-837-4966.

However, Verizon has its own unlocking policies, much like other carriers, so you must determine if you qualify before trying to unlock the handset. However, you must take caution since even you have the ability to unlock the gadget. Additionally, the procedure may be pricey.

Solution 3. Change APN Settings

The “SIM card is not from Verizon Wireless” notice can be removed if your mobile device is unlocked but you are using the wrong APN. This is how you do it:

  1. Access Settings.
  2. Access point names may be found under Network & Connectivity > SIM card or mobile data.
  3. Next, input the APN information for your carrier and click Save.

Solution 4. Force Stop the Activation Agent

You may also get rid of this warning by making the activation agent cease if your circumstances are the same as those described in Solution 3 for this problem. So let’s do it:

  1. Access Settings.
  2. Application Manager may be found under Applications and Programmes.
  3. After that, turn off all Verizon software under the Running area.
  4. Switch off your phone. Once finished, until Verizon software is enabled, you won’t receive any notifications from Verizon.

Solution 5: Reset Device

Resetting your cellphone is another option for getting rid of the “SIM card is not from Verizon Wireless” warning. the following steps:

Advice: This method only functions with phones that were unlocked from the beginning. Don’t forget to backup the crucial information on your phone at the same time, or you risk losing everything.

With Android:

  1. Access Settings.
  2. System > Factory Reset or Reset All data should be selected.
  3. then choose Confirm.
  4. Enter your PIN after that, then choose Erase Everything.

On iOS:

  1. Access Settings.
  2. Select Erase all Content and Settings under General > Reset > General.

What is a Verizon Wireless SIM Card?

What is a Verizon Wireless SIM Card?

A subscriber identity module, or SIM card, is a sort of smart card that contains the identifying information required to connect a smartphone to an expected mobile network.

User identification, location, and phone number are among the data that are kept on SIM cards, along with network authorization information, personal security keys, contact lists, and saved text messages. SIM cards allow mobile users to access this data and the features that come with it.

Some phones wouldn’t be able to make calls, connect to internet services like 4G LTE and 5G, or send SMS messages if they didn’t have a SIM card. SIM cards can range in size from 32 KB to 128 KB and are detachable.

However, the functionality of SIM cards on phones varies. GSM (Global System for Mobile Communication) and CDMA (Code Division Multiple Access) are two different technologies that are utilized. For digital mobile networks, GSM is the technology that is most extensively used. GSM is used by network providers, including AT&T and T-Mobile. Users can take their SIM card out of one mobile device and transfer it to another one that has the same data and contacts on it if the carrier uses GSM. The user’s identity will still be known to the network provider.

For CDMA-capable phones, an electronic serial number (ESN) will be used in place of the SIM card. Users who have a phone with an ESN can’t transition between devices as quickly since they would require their network provider’s approval. CDMA is used by network providers, including Sprint and Verizon.

SIM cards can still be detected on smartphones connected to providers like Sprint and Verizon, even when they are not required. This is so that mobile devices may access 4G LTE, which requires SIM cards.

Data from a SIM card may be uploaded to a computer or other device using a tool called a SIM card reader.

How to Unlock Your Verizon Wireless SIM Card

How to Unlock Your Verizon Wireless SIM Card

Do you want to get Verizon off your phone or tablet? A Verizon phone may be unlocked with almost any effort. After 60 days, Verizon’s unlocking policy immediately releases your phone from network exclusivity.

All you have to do to unlock your Verizon postpaid or prepaid phone is:

  • Verify the status of your Verizon account.
  • Get your Verizon phone activated.
  • Maintain a good standing on your account for at least 60 days. This indicates that your account is in full payment, that your phone is not reported as stolen or lost, and that there are no suspicions of fraud involving it.

It’s over now! Similar to other carriers, Verizon does not require you to dial a phone number, use a carrier unlock tool, or enter a Verizon SIM unlock code in order to unlock your smartphone. Verizon manages every step for you. This is true whether you buy a phone directly from Verizon or a prepaid phone from a shop approved by Verizon. Therefore, the simplest way to unlock a Verizon phone is to wait 60 days after enrolling your account and to continue making your monthly phone payments.

Why Would My Verizon Wireless SIM Card Be Locked?

Why Would My Verizon Wireless SIM Card Be Locked?

What a SIM lock represents must be taken into account and answered while examining the purpose of an unlocked SIM. Let’s check it out first. A SIM lock is a software restriction put on the service provider’s smartphone or mobile phone. These restrictions were put in place to prevent other network providers’ SIM cards from being used with mobile phones. Network-locked SIM cards are those that have been put on a device but cannot be changed or altered after the contract is properly completed and closed.

Many mobile service providers, such as AT&T, Verizon, T-Mobile, and others, may occasionally offer bundled plans that include a cell phone and a prepaid or postpaid connection. In this case, the firm offers the smartphone for a somewhat lower price. Furthermore, if a provider offers a bundled connection, the smartphone is subject to hardware and software limits.

As a result, a SIM card from another carrier cannot be inserted into the same smartphone. Other SIM cards will not work with the phone; only the SIM card that comes with it will work. This is in reference to SIM locking. We may say that the specific phone is linked to the service provider’s SIM card. Without being SIM-unlocked, the cell phone will not accept any other SIM card.

Solutions to Try If Your Verizon Wireless SIM Card Is Locked

Solutions to Try If Your Verizon Wireless SIM Card Is Locked

My Verizon SIM card has to be unlocked, and there are three major ways to do this. On a Verizon handset, you might first wish to unlock the SIM card lock. The gadget is restricted to the Verizon carrier at this point. You could possibly be trying to find your SIM card’s PIN or a means to unlock it after the card has been banned. After acquiring your smartphone, you must wait 60 days before you can unlock your Verizon SIM card. By default, the SIM card will be unlocked, enabling you to switch carriers.

You could wish to unlock your Verizon SIM card for a variety of reasons and situations.

How to Prevent Your Verizon Wireless SIM Card From Becoming Locked

How to Prevent Your Verizon Wireless SIM Card From Becoming Locked

Verizon now enables the free Number Lock security function through the My Verizon app or the My Verizon website, allowing consumers to guard against SIM switching assaults.

SIM swapping, also known as SIM hijacking, SIM splitting, or SIM jacking, is a form of account takeover fraud that enables thieves to seize control of a target’s phone number by persuading their mobile phone service providers to switch the target’s mobile number to an attacker-controlled SIM card using social engineering or with the assistance of a bribed employee.

Following the dismantling of two SIM swap criminal organizations that had stolen millions, Operation Smart Cash and Operation Quinientos Dusim resulted in the detention of 26 people.

According to Verizon, thieves may attempt to start an unauthorized number transfer, also known as a port-out scam, in order to steal a number and change passwords on a customer’s email, online banking, or social media accounts.

Number Lock makes it more difficult for criminals to utilize this technique to access a customer’s online accounts.


To resolve a Verizon Wireless SIM card lock issue, follow these steps:

1. Find the 4G SIM PIN or PUK on the My Verizon website.

2. Use an IMEI unlock service like IMEIDoctor to unlock your device.

3. Contact Verizon Wireless through local Verizon stores or call 1-800-837-4966.

4. Change the APN settings to remove the “SIM card is not from Verizon Wireless” message.

5. Force-stop the activation agent by disabling all Verizon software and restarting your phone.

6. Reset your device by going to Settings > Systems > Factory. Reset or reset all data.

7. Back up important data on your phone and follow the steps to reset your device.

In summary, if your Verizon Wireless SIM card is locked, follow these steps to resolve the issue.

A Verizon Wireless SIM Card is a smart card that stores identification information that identifies a smartphone to a specific mobile network. It contains user identity, location, phone number, network authorization data, personal security keys, contact lists, and stored text messages. Without a SIM card, some phones cannot make calls, connect to internet services, or send SMS messages. SIM cards are removable and have data sizes ranging from 32 KB to 128 KB.

GSM and CDMA are two distinct technologies used by network carriers. GSM allows users to remove their SIM card from a device and move it to another device with the same data and contacts. CDMA-enabled phones use an electronic serial number (ESN), making it difficult for users to switch between devices without permission from their network carrier.A SIM card reader is a device that may be used to transfer data from a SIM card to a computer or other device.

 To unlock a Verizon Wireless SIM card, follow Verizon’s unlock policy, which automatically frees the phone from network exclusivity after 60 days. SIM lock refers to software restrictions added to the service provider’s smartphone or cell phone to restrict use with other network providers’ SIM cards.


Why is my Verizon phone SIM locked? 

SIM-locking Verizon phones is possible for a number of reasons:

  • Contract or payment obligations: Verizon may lock the SIM until the conditions of the agreement are met if you bought your phone via them on a contract or payment plan.
  • When you travel abroad, Verizon may temporarily lock the SIM card in your phone to avoid illegal usage or roaming fees.
  • Security: Verizon occasionally locks SIM cards for security reasons, such as when a lost or stolen device is reported.

How do I turn off the Verizon SIM lock? 

You can follow these instructions to unlock your Verizon SIM card:

  • Message Verizon Support here: Contact Verizon customer care by calling their toll-free number, using their app, or visiting their website. Ask them to unlock your SIM card after explaining your circumstances.
  • Complete the contract’s payment requirements: You might need to settle any outstanding debts before Verizon unlocks your SIM if it’s locked because of an active contract or unpaid payments.
  • Travel abroad: If your SIM was locked as a result of roaming abroad, Verizon could automatically unlock it once you get back to the US.

What do I do if my Verizon account is locked? 

Your Verizon account may be restricted for a number of reasons, including past-due payments, shady conduct, or security concerns. What you can do is:

  • Contact Verizon Support: Get in touch with Verizon customer service as soon as you can to learn the cause of the account lock and ask for help fixing the problem.
  • Resolve any open issues. If you need to unlock your account, take care of any outstanding debts or contractual commitments.
  • Verify your identity: Verizon could occasionally ask you to do this in order to unlock your account, particularly if there are worries about fraud or illegal access.

Why is my SIM card locked on a Verizon iPhone? 

Due to contractual commitments, overseas travel, or security considerations, your SIM card may be locked on a Verizon iPhone. You may use the same procedures described in question 2 to unlock the SIM card on a Verizon iPhone by requesting help from Verizon customer service.

Keep in mind that the particular procedure for unlocking your SIM card or removing account locks may differ based on your unique situation and Verizon’s current regulations. It’s advisable to speak with Verizon’s customer service directly for tailored assistance with these problems.